Frequently Asked Questions
Leasing Questions
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Our apartment homes are priced individually based on the amenities and features.
Application fees are $85 per person 18 and older occupying the apartment. You may pay these in office, or online by credit card, a small fee will apply. There is an administrative fee of $200. All application fees are nonrefundable.
You can apply online through the "Floorplans" tab on our property website or you can stop in the office for a paper application during business hours.
Residents are responsible for paying their own electric bills through Ameren, and will pay for Water, Sewer, and trash in addition to their monthly rent to the property.
Security deposits will vary depending on qualifying criteria. The security deposit can vary from one month of rent, up to two months of rent.
Rent is always due on the first and a $80 late fee is assessed on the 3rd of every month (even Sundays and holidays). An additional late fee of $100 will be assessed on the 8th if rent has not been paid in full.
You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.
Up to 2 pets, cats or dogs, are allowed. Any pets living in the apartment will require a one-time fee for each pet and monthly pet rent per pet. Breed restrictions apply. Please see our Pet Policy for more information.
Resident Questions
Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is $2000. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.
Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.
If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.
Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 7 days, they will need to fill out an application to be added to your lease agreement.
We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.
All residents are required to maintain renters insurance with at least $100,000 worth of liability coverage. We recommend using ePremium.
You are not allowed to use your own grill on property. However, we do provide a charcoal grill in our courtyard near the picnic area for your use.
If you are locked out during business hours, you can come to the office to be let back in your apartment or garage. Outside of business hours, you will need to contact a locksmith.
If you have lost your keys, you may have new keys made at our office during business hours for a small fee.
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Our team is always ready to answer your questions.
Testimonials
I love how convenient it is. I can get to work and home, with easy access to the highway. Gorgeous apartment and beautiful landscaping. The only thing that kills me is how noisy the neighbors can be. You can hear everything.
- Anonymous
This was my husband and I's dream apartment compared to others in the area. We wanted a safe place to raise our daughter, and so far we've gotten that. My only complaint is that when my husband gets off at night, there is hardly any parking in front of our building. Other than that, the staff is friendly and understanding, the environment is peaceful, and the apartment itself is beautiful!
- Anonymous
During this pandemic I have been furloughed and because of this Tonya and her staff has been so amazing with continuous updates throughout these trying times. Thank YOU!!
- Google Review
I have a 2 bedroom 2 bath that works well for my 6 year old and and I. Whenever there's an issue, I hear back from the staff promptly.
- Google Review
5 Star Review: I’m hoping to get an apartment here, I like the spacious rooms and the location of the apartment but what really convinced me to pick this apartment was the customer service of Brittney at the front office, she was really helpful and she provided answers to all my questions.... I look forward to moving in here!!!
- Google Review
Must say Chad is awesome always willing to make things better always has a smile very knowledgeable and most important willing to go beyond and this is what the apartment complexes needs maintenance men like him. Want to thank him for his service.
- Google Review
I highly recommend moving here. It’s affordable and spacious. They offer 24 hour maintenance. Whenever I have an issue in my apartment, Lewis always knows how to fix it. I love living here.
- Google Review
I’m giving the property complex 5 stars. The office staff has always been a very pleasant and supportive person. I want to congratulate Mel on her promotion to property manager.
- Facebook Review
Great community and large rooms
- Google Review
Great staff!! She was wonderful and answered all of my questions and very informative! Can’t wait to move in
- Google Review